job opening

ICE CREAM Retail Assistant

Part-time casual with potential to grow |  Matamata / Waharoa

Exciting opportunity to work for Kōwhai Creamery, name to award winning, handcrafted gelato

Kōwhai Creamery is a boutique brand, hand crafting gelato using ingredients of a region historically rich for it’s dairy excellence. The brand was born in 2015 with the idea to bring this back. Currently with our beautiful branded gelato trailer made for daily travel to Waharoa Village as well as our Creamery where you’ll have the opportunity to work across a variety of areas, seeing the gelato process from creation to consumer.

2017 has seen us acquire many fruits for our labour, one of them being at the 2017 New Zealand Ice Cream Awards. The Crème de la Crème of two categories, plus multiple golds and silvers. When it comes to flavour, it's all about keeping it simple.

Our passion for fresh, great quality produce and the love for our land and community is what gets us out of bed in the morning, if you’re passionate about real hand crafted food, honest, reliable and want to be a part of our award winning process, this is the opportunity for you.

Duties and responsibilities

  • Represent Kōwhai Creamery’s brand story and product ethics
  • Customer service
  • Maintain a positive and motivated work ethic at all times
  • Operation of money till system including eftpos
  • Scooping ice cream following direction toward portion control
  • Operate soft serve equipment
  • Follow all hygiene and health and safety regulations within the kitchen ice cream preparation
  • Handle, sort, store and distribute food items
  • Clean food preparation equipment, kitchen tools, floors or areas where necessary
  • Clean up spillages when they occur
  • Ensure proper use of chemical/cleaning products and ensure they are stored appropriately, along with waste managment.
  • Follow instructions from the management or nominee
  • Any other duties the employer may reasonably require

Role Description

Reporting to the Management Team, you will be required to work in the Kōwhai Creamery trailer in Waharoa Village, the Kōwhai bike stationed in Matamata or at events these should travel too. This will include weekends.

Good communication skills are required for key relationships with management and excellent customer service is a must. It is essential that you enjoy practical work and working with people. The role requires you to work well as part of a team and your role will consist of scooping ice cream as well as handling money. Experience in the hospitality industry is a plus but not essential as on the job training will be provided. Excellent personal hygiene is a must as well as being free from skin allergies to foods and detergents.

And of course, well,  working with ice cream, possibly means eating it.

Please send your cover letter and CV to


M +64 21 086 30215

5932  S/HW 27 R.D. Waharoa 3474  Waikato New Zealand.

Created by Adam Barton Creative